Whatever your role, if you need to work with other people to make design, technology, and business decisions, JER will help you.   https://www.muledesign.com/blog/you-need-more-enough

great insights written by Erika Hall. Lately, I’ve noticed a lot more ambient enthusiasm for research among both early stage start-ups and established organizations. Businesses have embraced the idea that meaningful innovation requires understanding their customers as humans with complex lives.   https://www.muledesign.com/blog/the-9-rules-of-design-research